Live2Support Live Chat is a live chat WordPress plugin by Live2Support with advanced features. Live2Support! Live Chat Software service is a simple plug and play hosted service and does not require any software installation or IT expertise.
You just need to place small code into your webpage to enable Live Support on your website.
Live2Support’s flexibility and versatility allows you to tailor independent and separate chat windows for departments such as sales, product promotions, technical support, billing and customer service departments. Live2Support’s live support application generates detailed chat transcripts.
This enables you to use these transcripts to conduct market research, develop customer profiles, train chat operators and evaluate chat operator performance.
Features:
Real time Visitor Monitoring
Get Visitors Geo Location
24/7 Customer Support
Customized visitor Chat window
Complete Visitor Statistics Log
File Transfer during chat
Call Back & Call Back History
Canned Message for Faster Reply
Chat History of every visitor
Web Based Interface
Post Chat Survey
Multi-lingual Operator Console
Hits Log
Plugin homepage: http://www.live2support.com/addon-wordpress-live-chat-software-services.php
Download: http://wordpress.org/extend/plugins/live2support-live-chat/
