GetShopped Support Forum Plugin is a WordPress plugin that will urn your new bb-Press 2.0 forums into support forums.
bb-Press 2.0:
Simply by activating bbPress 2.0, any standard WordPress theme is suddenly capable of having support forums, user profiles, topic tags, and custom topic views. Your users are able to mark topics as favorites to read them later, and can subscribe to be notified via email to topic replies, so they never miss out on the conversation.
bbPress 2.0 comes with Akismet and BuddyPress functionalities baked-in, so if you’re already using either plugin, no additional configuration is required.
Download Plugin: http://wordpress.org/extend/plugins/bbpress-vip-support-plugin/
