WordPress Announcements News and Information
WordPress Announcements News and Information

WordPress Advanced Ticketing System Plugin

This plugin by Olivier adds to wordpress the functionnalities of a ticket system.

This allows users to submit tickets to report problems or get support on whatever you want. You can customize the status, priority and type of the ticket.

Key features :
ticket submission through the admin
ticket submission through the frontend
ticket assignation
ticket submission on behalf of users
mail notification upon new ticket submission
mail notification upon ticket update
ticket list filtering and sorting

Can be used for:
technical support system
customer relationship management system
software release lifecycle management
service request system
helpdesk system

Plugin Homepage: http://www.lautre-monde.fr/wats-going-on/

Leave a comment

Your email address will not be published. Required fields are marked *